Feedback

Have you spoken to someone on our helpline?

If so, we’d be grateful if you would
spend a few minutes to give us some feedback.
Please be reassured
that this is entirely anonymous and confidential.
We cannot trace who
submits this form.

Please select those choices which
apply to you.

1a . 
What did you expect when you rang the Doctors’ SupportLine? 1b.  Did you receive what you expected?
       Please select those categories which you expected and/or received.

Expected

Received

Confidentiality

  someone who, because they are a doctor, knows ‘what it’s like’

Information about where to get other specific help

Someone to help you sort out what action to take

Any other comments?

2. Did the volunteer doctor who answered the call treat you with:

  
quite helpful    
helpful    
very helpful

      
b) a repeat call 

6. Would you call again if you needed to?   Yes     No

     If No, please explain:
 

7. Are there other hours you would like
the DSL to be open which would suit you better?    Yes         No    If yes, please specify:  

8.
Would you recommend
the DSL to a (doctor) friend?         Yes         No

9. How did you hear of us?   BMJ Careers   poster   from a friend    other     If other, please specify:

10.
Any other comments which would help us to improve the DSL?